Aggregation Services

• BITS Voluntary Guidelines for Aggregation Services (January 2004)
  

Crisis Management Coordination

• Banking and Finance Sector National Strategy for Critical Infrastructure Assurance (May 2002)
• Compendium of Supporting Documents for the National Strategy
• Cover letter for National Strategy from Treasury Assistant Secretary Sheila Bair to Richard Clarke Special Advisor to the President on Cyberspace Security

e-Insurance Risk Management

• BITS Technology Risk Transfer Gap Analysis Tool (April 2002)

Fraud Reduction

• BITS Voluntary Guidelines for Collections in the Financial Services Industry (March 2004)
• BITS Fraud Reduction Guidelines: Strategies for Identity Theft Prevention and Consumer Assistance (July 2003)
• Documents to Assist Members in Addressing Email Hoaxes (July 2003) Questions for Financial Institutions to Ask Customers Calling to Report an Email Hoax
• Consumer Education for Online Banking and Other Forms of Fraud
• Memo to the US Secret Service and FBI on Reporting Email Hoaxes
• Financial Identity Theft: Prevention and Consumer Assistance (May 2003)
• Fraud Prevention Strategies for Internet Banking (April 2003)

IT Outsourcing

• BITS IT Service Provider Expectations Matrix (January 2004)
• BITS Framework for Managing Technology Risk for IT Service Provider Relationships (November 2003)

Mobile Financial Services

• BITS Mobile Financial Services: Recommendations for Business Requirements and Technical Guidelines (April 2002)

Operational Risk

• Developing a KRI Program: Guidance for the Operational Risk Manager (September 2004)
• BITS Kalculator: Key Risk Measurement Tool for Information Security Operational Risks (July 2004)
• Kalculator Spreadsheet
• Kalculator Spreadsheet – Sample

Payments

• Check 21 Resource Document (March 2004) Collaborative publication by 16 financial services-related organizations
• Safekeeping and Electronification in the Financial Services Industry (January 2003) Charles E. Siegmann, Mercantile Bankshares Corp. and Grant Cole, Bank of America Corp.

Security

• BITS Best Practices for Software Patch Management (July 2004)
• BITS/FSR Software Security Toolkit (February 2004)

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BITS Bulletin Archive
(“Note: The BITS Bulletin was discontinued in June 2003.”])

"The BITS Strategy for Identity Theft Prevention and Victim Assistance is an outstanding example of the excellent work BITS is doing for the financial services industry."